Reference

How qui4d Handles Your Personal Information

This privacy policy explains exactly what data qui4d collects when you open an account, make a deposit via DANA, OVO or GoPay, or contact our support team.

Account data kept secureWallet activity handled carefullyYour rights, clearly statedNo data sold to third partiesContact us to update your record
qui4d How qui4d Handles Your Personal Information
DATA CARE PRACTICES

How We Protect and Manage Your Data

Security measures are applied at account level and at the payment layer. Here is how the key areas work in practice, so you are not left guessing about what happens to your information after you log in.

Account Security

We use SSL encryption on every page. Login sessions require OTP verification sent to your registered mobile number, adding a second check beyond your password.

Cookie Use

Session cookies keep your lobby state intact while you browse. Analytics cookies are anonymous and do not store your name, wallet ID or payment details from DANA, OVO or GoPay.

Data Retention

We keep transaction and account records for the period required by applicable law in the region where the service is accessible. Records no longer required are deleted on schedule.

Your Rights

You can request a copy of the data we hold on your account, ask us to correct inaccurate details, or request deletion where no legal obligation requires us to retain it.

REACH OUR TEAM

How to Contact Us About Your Privacy

If you want to review, update or request deletion of your personal data, our support team handles those requests directly. Reach us through the channel that works best for you — we aim to acknowledge privacy requests promptly and resolve straightforward cases without unnecessary back-and-forth.

Live Chat Open the chat widget in your account dashboard. Describe your data request and our team will pick it up. Available for account holders in eligible Indonesia regions.
Email Support Send your request to our support address from the email linked to your account. Include your registered phone number so we can verify the request without delay.
In-Account Help Log in, go to Account Settings, and select the Help section. You can submit a data query directly from there — no separate form or external link needed.

Common Questions About Your Privacy on qui4d

These are the questions we hear most from account holders about how their data is stored, who can see it, and how to act on their rights under this policy.

We collect your name, email address and phone number at registration. Payment sessions via DANA, OVO or GoPay add a transaction reference, not your full wallet credentials.

We store the transaction ID returned by the payment processor — enough to match a deposit to your account. Full wallet credentials stay with your chosen e-wallet provider, not with us.

We share data only with payment processors needed to complete your DANA, OVO or GoPay transaction, and where required by applicable law. We do not sell your data to advertisers.

Retention periods follow the legal requirements of the jurisdiction where the service operates. When data is no longer needed for its original purpose, we schedule it for deletion.

Contact us via live chat or email from your registered address. Confirm your identity and state your request clearly. We will respond and process straightforward requests without unnecessary delay.

Yes. Log in, go to Account Settings and edit your profile details. For changes tied to your registered phone number or verified wallet, contact support so we can confirm the update securely.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.